Survey Report 2021: Trends in Software Development and Analytics

Survey Report 2021: Trends in Software Development and Analytics

Software Developers Prove Resilient in 2020, and Predict Growth in 2021

2020 was a difficult year for many businesses for numerous reasons, including the transition to remote work, lockdowns and budget freezes. Reveal surveyed software developers and IT leaders to understand how they were impacted by COVID-19 in 2020, their projections for 2021 and their plans for technologies and products moving forward.

We discovered three major themes:

  • Many tech companies thrived even during a tough year.  While COVID-19 devastated many industries, high tech was less impacted as companies ramped up their digital strategies, and consumers flocked online for entertainment, health, connections, and much more. Still, some tech companies saw revenues drop and projects delayed or canceled.
  • Analytics growth skyrocketed, consistent with the rapid acceleration of digital transformation. In its May 21, 2020 article, Accelerating analytics to navigate COVID-19 and the next normal, McKinsey & Company authors state “organizations are standing up analytics capabilities in a matter of weeks to inform business responses to COVID-19 challenges and prepare for the future.” Respondents in our survey confirmed this trend with almost halfreporting an increase in their use of data and analytics.
  • More companies adopted embedded analytics and expressed strong interest in new technologies such as machine learning. Consistent with the rapid adoption of analytics in general, software developers indicated a faster deployment of embedded analytics, which allows them to deliver real-time reporting with full white label analytics, integrating interactive data visualizations directly into enterprise business applications.  And many of the newer technologies, such as machine learning and predictive analytics, make it easier for customers to quickly gain insights from data.

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About the Author

Casey Ciniello

Casey Ciniello

Casey Ciniello is a data and analytics-focused product leader at Infragistics, where she drives strategy and innovation for the Reveal embedded analytics platform and the Slingshot work management solution. With a BA in mathematics and an MBA, she brings an in-depth analytical foundation and business perspective to building products that help organizations turn complex data into actionable insights.
Casey leads the development of analytics-driven capabilities, shaping product direction through deep market analysis, user behavior insights, and evolving business intelligence trends. She works closely with customers to understand how data is used in real-world decision-making and translates those needs into intuitive, high-impact analytics experiences. Casey also serves as the Survey Lead for the annual Reveal Software Development Challenges survey, where she analyzes industry data to uncover key trends in analytics, AI, and modern development practices. Her insights and thought leadership have been featured in Dataversity, RT Insights, SaaSXtra, SD Times, Solutions Review, TechStrong IT, App Developer Magazine, Beta News, Integration Developer News, and UX Planet. She is a frequent webinar presenter on modern embedded analytics, machine learning, data visualizations, and scaling SaaS analytics. Casey joined Infragistics in 2013.